Planet Whizbang is a homestead-based mail order business that has been creating and selling products on the internet since 2002. We do not have a storefront, and we have never had a business phone. We use e-mail for virtually all business communication. We also do not have any employees, so when you send an e-mail it comes directly to me (Herrick Kimball), and I will answer it. You can count on it.